VE Furniture's highest priority is the health of our employees, customers and wider community. As this global situation evolves and Victoria enters another period of lock down, we make decisions following directives from federal and state authorities.
In light of the recent Covid-19 stage 4 restrictions introduced in Metropolitan Melbourne as of the 5th of August 2020 we'd like to assure you that VE Furniture is still open for business - but with a difference. These changes have been introduced as per the guidelines provided by the Victorian State Government.
We’ve put together the below information you may find helpful:
Can I receive deliveries during quarantine?
Our Melbourne warehouse is open for business with limited changes to our local lead times. Our reduced team are all following state and federal government guidelines in regards to social distancing.
All of VE Furniture's delivery partners wear protective masks and gloves during deliveries and have access to hand sanitiser and anti-bacterial wipes at all times.
Delivery bookings will be scheduled a week in advance to ensure customers have the necessary notice before our team arrives onsite. A member of our team will re-confirm the delivery booking the day prior to delivery ensure the site is ready to proceed.
How can I place an order during quarantine?
We are working from home at the moment and are able to accept orders and do video and phone consultations. Our Account Representatives are still working alongside schools, architects and designers to deliver amazing school designs.
Can I still visit your showroom?
Although our showroom is taking a break due to current lockdown restrictions, we are still manufacturing and ensuring that all of our customers receive their goods on time. Our Account Representatives are on hand to take your through our range of products via video and phone consultation.
How can I clean and sterilise my furniture products?
Have more questions? Get in contact with us below.